Returns & Exchanges

At Pelagic Official Site, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original, unused condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Pack and Ship

Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.

4

Receive Refund or Exchange

After our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing